Thursday, 21 May 2026

Beef prices are going to the moooooooon

Collage of beef cuts with money, burger, ground burger, and a cooked steak.

Red meat is having a moment. It's the OG protein at a time when America's protein obsession is peaking. MAHA influencers, avid gym-goers, and anyone trying to cool it with the processed foods are embracing steak, burgers, and roast beef with renewed enthusiasm. The federal government — particularly Health and Human Services Secretary Robert F. Kennedy Jr. — put beef at the forefront of the country's revised dietary guidelines.

This accelerated appetite for beef is running into a big problem: the cost. Ground beef prices recently hit a record of $6.90 per pound, per the Bureau of Labor Statistics, and beef and veal prices are up nearly 15% from a year ago, far outpacing overall inflation. Data from the market research firm NIQ shows that Americans have spent $42.4 billion on beef over the past year, even as they bought less of it overall. That burger-dollar isn't going as far as it used to.

As grilling season approaches, many Americans are facing an uncomfortable reality at the meat counter: That roast or sirloin they want is going to cost a pretty penny, and there's no sign that will change anytime soon. America's cattle herd is severely depleted, and building it back up is a yearslong effort — ranchers can't grow a cow overnight, and many of them aren't sure they want to grow more cows at all. There's little relief to be had on the demand side as Americans' meat craze isn't abating.

"It's the most worn-out cliché ever, but the combination of factors that are driving these beef prices currently is the culmination of the perfect storm," says Don Close, a senior animal protein analyst at Terrain Ag, an agricultural research firm.

America wants more beef. American ranchers aren't convinced it's worth making.


To put things plainly, America doesn't have enough cows. There were 86.2 million cattle and calves in the US at the start of the year, according to the USDA, which is right around the lowest level in decades.

A long stretch of low cattle prices in the 2010s encouraged ranchers to reduce their herds, and ongoing droughts have meant there isn't enough grass for cattle to eat. Ranchers can buy feed to supplement, but that's gotten more expensive, too. And building up the next generation of cattle is a long process: Most calves are born in the spring and remain by their mother's side nursing and grazing until they're weaned six to nine months later. At that point, most male calves go to a feedlot to grow until they reach market weight, usually at about 18-20 months of age, maybe more. Ranchers have a decision to make about female calves: keep them for breeding to expand the herd, or send them off with the males. Given the hot market, many ranchers have made the calculation that it's better to sell the animals to slaughter and get paid a decent price for them while they can.

There's some long biology here that's pretty tough to beat.

Let's say a rancher has a heifer calf born this spring and decides to keep her. She won't have her first calf until the spring of 2028, and that calf has to grow for months until it becomes beef — which gets us to 2030.

"There's some long biology here that's pretty tough to beat," says David Anderson, an extension economist for livestock and food product marketing at Texas A&M.

Ranchers are also hesitant to start this multi-year cycle to grow their herds because of their own age. The average beef producer is around 63, explains Rich Nelson, a livestock market analyst at Allendale Inc., an agriculture research and brokerage firm. "They're preparing for retirement, and they have no interest in long-term expansion," he says.

Close puts the thought process succinctly: "Those guys are to a point of, 'Do I pay these kind of prices to buy replacements when I'm at an age I really don't want to be banging around with cows anymore?'"

Younger generations aren't exactly clamoring to get into the cattle ranching business, either. Startup costs are expensive, interest rates are high, and the payoff takes years to come to fruition— not to mention it's about as far from a cushy desk job as you can get.


Amanda Severson is one of the few younger people to buck the trend. The 32-year-old never thought she'd wind up in agriculture — now, she knows more about it and cattle ranching, specifically, than she ever imagined. She moved from Seattle to Iowa in 2017 to work on her husband's century-old family farm and start their own operation, Grand View Beef. They buy calves — usually from her husband's parents, who run a calf-cow operation — and finish grass-feeding them. Then, they have them processed and sell the meat directly to consumers. "When we started in 2017, we would pay around $1,000 for a 500-pound calf, and today that's more like $2,200 to $2,500," she says.

Grand View increased prices for its end product on May 1 — ground beef went from $12 per pound to $14, stew meat from $14 to $16 per pound, and sirloin from $24 to $28 per pound. When they started out selling in 2017, their ground beef was priced at $7 per pound, which Severson says was probably a little low. They were concerned that if they didn't up prices this spring, they'd start losing money. Most customers have been understanding. "Just shows how much people love beef," Severson says. They've worked to communicate with their customers about what's going on, and the couple is also trying to buffer themselves against market headwinds — toward the end of 2025, they bought some of their own cows to start a small herd. Today's market may be favorable, but there's uncertainty — they'll be paying off the loan they took out to start the herd for five to seven years.

"There was still this risk of like, well, if the cattle markets crash or even go down just a little bit, this could be a bad investment," she says. "Obviously now, looking at what happened, we're glad we did."

Bill Smith, managing editor of the red meat division at Expana, a market intelligence firm and price reporting agency, tells me typical cattle herd cycles run on a 10-year cycle of expansion and contraction. That means replenishing the country's herds to more normal levels of, say, 90-95 million cattle, would be a hefty task, but not an impossible one. The issue, however, is that "we're still liquidating these animals," he says, meaning killing more cattle than keeping and growing new ones.

"The ranching industry is kind of a head scratcher," Severson says. "It's going to take us so long to make that money back."


The supply crunch is landing at a moment when demand for beef is exploding, thanks to the cultural shift toward protein-heavy diets and the MAHA movement. Some of the negativity surrounding beef in recent decades — health, environmental, and animal rights concerns — isn't generating headlines the way it used to, though those issues haven't gone away. Many beef alternatives, such as Beyond Meat and Impossible Foods, haven't really taken hold.

Seventy-seven percent of shoppers say that meat and poultry are part of a healthy diet, according to a survey from food industry group FMI and lobbying group the Meat Institute, and 45% of shoppers are actively trying to make more meals with meat and poultry. Whether you're a GLP-1 user, a looksmaxxer, or a perimenopausal mom, chances are, you're thinking about your protein intake. The focus on meat is also getting some government support. The new White House dietary guidelines rolled out by HHS Secretary RFK Jr. put red meat front and center. Politics aside, it's a sign of the times: beef is back.

The quality of American beef has improved significantly as of late — producers have increased the marbling in their products to better align with consumer palates. The vast majority of graded US beef reaches the USDA's top two quality tiers. The across-the-board quality helps keep price-conscious consumers from looking for other protein sources— they may not get the fanciest beef for dinner, but they're not scrapping it entirely.

"They may be trading down the beef ladder so that they're willing to trade out some of the expensive steak cuts for lower-priced items, but they're not yet fully trading out of beef to either pork or poultry," Close says.

"The people who are still buying beef are beef loyalists," says Ricky Volpe, an agribusiness professor at California Polytechnic State University.

Indeed, data from NIQ shows that annual beef spending in the US has increased by nearly $10 billion over the past five years. However, people seem to be buying moderately less beef overall, and they're seeking out deals and buying in larger pack sizes to try to save money. Chris Costagli, vice president of food insights at NIQ, tells me about a quarter of consumers say they're stretching their meat-based meals with pasta, beans, and rice, and about one-fifth say they're eating more meatless meals.

But when consumers are shopping for beef — or anything, for that matter — they're scrutinizing packaging. This is a place where meat, depending on how it's produced, may have an advantage: Producers and manufacturers aren't adding a bunch of weird, unpronounceable ingredients to ground beef. If they adhere to certain consumer standards around animal welfare, hormones, and antibiotics, it appeals to buyers.

"When they see meat products that make those sorts of claims that are valuable to them, they're actually willing to spend more money in that department on those products because they have a claim that in their mind justifies the spend," Costagli says.

Rosangela Teodoro, the owner of Teodora's Boucherie Gourmande, a craft butchery in Massachusetts, tries to educate her customers on which meats work best for which meals and encourages creativity — not everything has to be the best cut. "The cattle has a lot of muscles," she says. She also uses concerns about processed food to her advantage. "Meat is the real protein," she says, whereas many trendy snacks promoting their protein content are gimmicky. "Popcorn that's made out of whey, it's not protein."


Over and over, I asked analysts, economists, and ranchers when this beef debacle gets fixed, and the answer was that no one really knows. We're stuck in this situation "indefinitely," Volpe says. "This industry is challenging."

The Trump administration has made some efforts to bring about relief. The president recently announced he would suspend tariffs on beef imports, though that plan is now in limbo after complaints from cattle ranchers and some Republican lawmakers. It's also trying to increase loans and access to capital for ranchers and reduce protections for wolves that ranchers say prey on their herds. None of those measures, whether they come to pass or not, will be hugely or immediately impactful.

The people who are still buying beef are beef loyalists.

"Directionally, with a lower tariff, we would import more, add some supply. So directionally, you could argue some lower price, but we're already importing record amounts of beef," Anderson says.

It's a similar story on meatpackers, which have been under scrutiny by the Justice Department in both Democratic and Republican administrations over anticompetitive behavior. There are plenty of problems with the meatpacking industry and its concentration — just four companies control about 85% of the market — but going after them won't solve the current conundrum.

"They don't control the weather, and they don't control interest rates and costs," Anderson says.

There's not one single entity that does, which isn't ideal for anyone in this picture. High prices are supposed to encourage more production, but in cattle, where expansion takes years and risks are enormous, the calculation is far from simple.


Emily Stewart is a senior correspondent at Business Insider, writing about business and the economy.

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SpaceX's investor pitch reads like a sci-fi manifesto

One of SpaceX's photos of space found in its S-1 pre-IPO paperwork.
Between pictures of rockets, planets, and satellites, SpaceX's recently dropped S-1 includes a lot of sci-fi-sounding language.
  • SpaceX's IPO paperwork includes terms and photos that are more sci-fi than Wall Street.
  • Its S-1 filing lays out SpaceX's ambitions to build AI centers and fueling stations in space.
  • The filing nods at classic Elon Musk lore — David Bowie's "Starman" gets a reference, too.

SpaceX's IPO filing is written for Wall Street — but parts of its 277 pages read like a sci-fi novel.

Sprinkled among the necessary financial disclosures for Elon Musk's rocket company are a bevy of glossy images of his futuristic vision, planets, and products floating in space — tied together with a whole lot of nerdy nomenclature.

The tone is set right out of the gate with the first image.

An image from SpaceX's S-1 pre-IPO filing
The first image that greets you in SpaceX's S-1 filing.

No, that's not a still from "Interstellar," it's an image of one of SpaceX's rocket ships.

And here's a photo that drives home the intensity of some of SpaceX's listed risk factors

SpaceX's risk factors page
SpaceX's risk factors section

This isn't new to Musk, who is an avid science fiction fan. He has a long history of sneaking geeky references into names, internal memos, and product roadmaps.

The filing shows that Musk continues to lean into nerd-dom, and in many ways, that makes sense. After all, he's selling investors quite literally on rocket science.

Some of that science has yet to materialize, as this disclosure makes clear:

Text from SpaceX's S-1 pre-IPO filing
A snippet from SpaceX's S-1 filing.

The company acknowledges that its vision involves bets in "future markets" that literally don't exist at the moment, though it believes "these industries will develop over time."

So how nerdy does it get?

Grab your helmet, buckle up, and let's launch into it.

'Cryogenic propellant transfer in microgravity'

A SpaceX rocket propels upward during a launch at sunset.
SpaceX is trying to figure out how to refuel its

Really rolls off the tongue, doesn't it? "Cryogenic propellant transfer in microgravity." Basically, SpaceX doesn't want to send its rockets back to Earth every time they need to refuel.

So, the company has to solve two problems with space's harsh environment that make refueling unlike filling a car's gas tank: It's cold, and there's far less gravity than on our home planet.

"Cryogenic propellants" is another way of saying super-cold rocket fuel. SpaceX flags the transfer of that fuel on Mars and the moon's "microgravity" as a challenge in its filing, because the fuel doesn't always settle at the bottom of the tank the way it would on the ground.

Put simply, the company still needs to figure out how to build rocket gas stations in space.

'Kardashev Type II'

"We believe the next paradigm shift for humanity is the creation of a resilient, perpetually expanding spacefaring civilization that drives continuous innovation across new frontiers, ultimately propelling us to Kardashev Type II status," SpaceX writes.

Here, SpaceX is referencing the Kardashev scale, a theoretical framework developed in the 1960s by Soviet astronomer Nikolai Kardashev. It ranks civilizations by the amount of energy they can harness.

A "Type I" civilization can use energy at the scale of its home planet. A "Type II" civilization can capture the full power output of its star.

Humanity is generally thought to sit somewhere below Type I, which makes SpaceX's mention of "Kardashev Type II" a very big swing for an IPO filing.

In the filing, SpaceX defines the term as "a civilization that harnesses the full energy output of our Sun."

'The light of consciousness'

A line of onlookers watches as a SpaceX rocket streaks into a clear sky.
SpaceX wants to bring human intelligence into space.

In the filing, the company says its mission is to "extend the light of consciousness to the stars," which is a lofty way of saying "human intelligence," with extra cosmic drama, and ensure mankind doesn't put all its eggs in one planetary basket.

The phrase fits SpaceX's long-running argument that becoming multi-planetary is a backup plan for human civilization. It appears 10 times in the S-1.

'Orbital AI compute'

This is SpaceX's way of saying it wants to put data centers — the protest-inducing buildings helping fuel the AI boom — in orbit.

The pitch: Space could help solve some of AI's earthly problems, such as power constraints, water use, and cooling costs.

The catch: SpaceX needs to figure out how to build, launch, operate, and eventually refresh a fleet of AI satellites.

There is growing interest in the concept of data centers in space, though OpenAI CEO Sam Altman, Nvidia CEO Jensen Huang, and Amazon cofounder Jeff Bezos have all said it could take a while.

'Asteroid mining'

A SpaceX rocket dashes across the sky.
SpaceX also wants to mine asteroids for materials that aren't commonly found on Earth.

You'd be forgiven if your mind immediately jumped to the 1998 film "Armageddon" starring Bruce Willis. Thankfully, SpaceX's vision for asteroid mining doesn't involve a nuclear bomb.

The company lists "asteroid mining" as one of its future markets (one that doesn't exist yet). It envisions a world where materials such as nickel, cobalt, iron, and even water could be extracted from asteroids rather than dug up on Earth.

Drill, baby, drill!

'Lunar mass driver'

So this one is likely directly inspired by an actual sci-fi novel. Also referred to in the past by SpaceX as an "electromagnetic mass driver," it's basically a slingshot on the Moon.

The concept is reminiscent of an instrument in the 1937 science fiction novel "Zero to Eighty."

Instead of burning fuel, the system would use electromagnetic force to fling cargo off the lunar surface and into space.

It's the kind of idea that sounds absurd on Earth; however, it makes a little more sense on the Moon, where gravity is much weaker.

'Starman'

A Tesla Roadster, complete with a mannequin in an astronaut suit, orbits the Earth.
SpaceX launched an original Tesla Roadster into Earth's orbit during the Falcon Heavy rocket's maiden test flight.

This one is already a reality, floating far out in space.

"Starman" comes up in the filing where SpaceX mentions the Falcon Heavy rocket's maiden test flight. The rocket carried Musk's own Tesla Roadster into orbit in 2018 — complete with a mannequin dressed as an astronaut.

SpaceX called the dummy "Starman," a nod to the David Bowie song about an alien messenger. Yes, there is a literal Starman sitting in a Tesla, deep in space. In the words of Bowie, let all the children boogie.

It's a quintessentially Muskian stunt, and a good reminder that the SpaceX CEO has pulled off the truly absurd before.

Musk's rocket company certainly kept things interesting with its Wednesday filing, as others were quick to point out online.

Venture capitalist Kevin Kwok called it the "most enjoyable S1 read in a long time."

"Reads so easy like sci-fi or fiction," he added.

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Wednesday, 20 May 2026

Cava wants AI to help power its Mediterranean bowl empire

The exterior of a CAVA restaurant.
Cava is expanding the AI tech used in its restaurants to streamline operations and improve the guest experience.
  • Cava is embracing AI to predict orders, optimize labor, and personalize customer interactions.
  • CEO Brett Schulman said the Mediterranean chain has entered its "decade of data transformation."
  • Cava isn't the only slop bowl chain to enter its AI era: Chipotle and Sweetgreen are pivoting, too.

Cava doesn't merely want to sell you a Mediterranean slop bowl anymore. It wants to predict when you'll order it, optimize the labor used to make it, personalize the app that sells it to you, and maybe eventually know you want extra feta before you do.

On the company's earnings call on Tuesday, Cava executives framed the fast-casual chain less like a traditional restaurant company and more like a tech platform that happens to serve pomegranate-glazed salmon and harissa chicken.

CEO Brett Schulman said the company was laying the groundwork to become "a real-time AI-enabled business" as Cava builds out its internal data and commerce infrastructure.

The chain has unveiled two new systems this year — "Cava Core," its centralized data platform, and "Cava Current," a real-time operating platform now processing orders across restaurants.

Together, Schulman said on Tuesday, the systems will allow Cava to create "more meaningful, personalized experiences" for guests while helping stores "anticipate demand and better align staffing and preparation in real time."

In practice, that means AI-powered forecasting, predictive labor scheduling, inventory management, and personalized digital marketing — all aimed at making the healthy-bowl chain faster, more efficient, and more addictive, so guests keep coming back.

Restaurant chains are aggressively leaning into AI as the fast-casual category becomes more crowded and consumers grow more selective about where they spend money.

Cava reported 9.7% same-restaurant sales growth and 6.8% traffic growth in the first quarter, with executives saying the company's lower-income customer cohorts are outperforming other income brackets as broader restaurant traffic softens. Executives also repeatedly stressed that Cava has avoided aggressive discounting, opting instead to position itself as a value play with premium ingredients.

Technology — not hummus — increasingly appears to be central to the company's growth strategy.

Grain bowls from the Mediterranean chain Cava.
Cava's AI systems, Cava Core and Cava Current, aim to personalize customer experiences and optimize restaurant operations.

Schulman described the effort as Cava "being on the precipice of a decade of data transformation," saying the goal over the coming years is to create a connected system that brings "data, applications, and intelligence together to power our business."

Importantly, he said the technology was meant to "enhance the human experience, not replace it."

The message from Cava's earnings call was clear: the chain is entering its AI era — and the Mediterranean restaurant isn't the only slop bowl provider to bet big on technology as fast-casual chains look for ways to run leaner, faster, and more consistently.

During its most recent earnings call, Chipotle highlighted its AI assistant "Ava Cado," which helps managers with hiring, scheduling, prep planning, and operational insights.

Earlier this month, Sweetgreen executives discussed using new data systems to reduce waste, optimize labor, and personalize digital marketing.

The same trend can be seen across the fast food and fast casual sectors, including chains like McDonald's and Burger King, as restaurant chains are increasingly pitching AI as the next major growth engine — not only for customer-facing chatbots and apps, but for the invisible operational work behind the counter.

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Tuesday, 19 May 2026

The inflation resurgence is creating a new group of winners and losers in the stock market

Traders at the NYSE looking at monitors in the dark
  • Fears about a new era of inflation are creating a divide in the stock market in recent weeks.
  • On the one hand, optimism for AI is powering the tech sector to new records.
  • Meanwhile, materials, financials, and consumer-facing sectors are being pressured by the prospect of rising prices.

Fears of hotter inflation are rippling through markets.

While bond yields are on a steady upward march to multiyear highs, inflationary pressures are now also being seen and felt in the stock market.

A new class of stock winners and losers has emerged in the past month, driven by two competing narratives. On the one hand, the AI boom is still going strong, with tech firms reporting strong earnings and trumpeting optimistic visions for future growth.

On the other hand, inflation is threatening to crash the party. Consumer prices grew at their fastest pace in three years in April, and investors are worried they could rise faster as the oil price spike works its way across the economy.

The result has been a growing bifurcation in the market that could be unsustainable, market pros told Business Insider.

The spread between the market's best-performing sector (information technology) and worst-performing sector (financials) rose to 25 percentage points on Monday.

Tech is leading the market, with the sector up 17% in a month. Those gains are followed by a 6% increase in energy and a 4% increase in consumer staples, two areas that are thought to benefit from higher inflation and the recent oil price spike.

Meanwhile, materials, financials, consumer discretionary, and communication services were among the market's biggest losers.

Peter Berezin, the chief global strategist at BCA Research, told Business Insider the divide between the market's underperformers and overperformers was largely due to a "perfect storm" of inflationary pressures.

For one, investors are weighing the impact of the latest oil price shock, which could feed price growth in other areas of the economy, he said.

Second, though AI is expected to be disinflationary over time, hype for the technology is currently stoking inflation, Berezin said. He pointed to prices for semiconductors, chips, and other data center components, which have risen alongside demand.

Third, investors have lingering uncertainty regarding Kevin Warsh, the Fed Chair appointed by Donald Trump and confirmed by lawmakers last week. While he's been more hawkish in some regards than markets expected, there's still some concern that Warsh could lower rates prematurely.

"I think all these three things are coming together at a time when inflation was running above target even before 2026," Berezin said, pointing to how pain was concentrated in key corners of the market.

  • Materials. Hotter inflation is raising costs for many materials firms, which is causing investors to downgrade those stocks, Berezin said.
  • Financials. The sector, which is sensitive to rates, is indirectly impacted by inflation concerns, Berezin added. Hotter inflation could lead to higher rates in the long-run, which could hit lending and spur higher defaults and delinquency rates among businesses and consumers, he added.
  • Consumer discretionary. Consumer-facing stocks will likely bear most of the market's pain for inflation. Berezin referred to the possibility that higher prices could cause consumers to pull back on spending, hurting businesses.
  • Communication services. The sector is in decline due to its exposure to consumers, Berezin said. He pointed to how some users may cancel subscriptions to streaming services as one example of how communications firms could be affected.

The winners

  • Energy & consumer staples: Inflation hasn't been as much of a headwind for these sectors.

    The outlook has brightened for energy firms alongside the spike in oil prices, making the firm a beneficiary of recent inflationary pressures.

    Inflation can also be a bullish factor for some consumer staples companies, as higher prices can boost corporate profits, José Torres, a senior economist at Interactive Brokers, told Business Insider.

  • Technology. Strong earnings and a slew of dealmaking have powered the tech sector higher. The iShares Semiconductor ETF, one particularly salient area of the market amid the AI boom, is up 19% over the past month.

The growing divide has led to a mixed outlook for markets.

In a note to clients on Monday, BCA Research said it believed the US economy looked like it was exiting the "slowdown" phase and entering a new "expansion" phase. The research firm pointed to both strong revenue, earnings, and capex growth, which have fueled most of the gains in the tech sector, but also flagged the risk that inflation concerns could "intensify."

Strategists on JPMorgan's market intelligence team said they are still bullish on stocks overall, but with "reduced conviction," pointing to how inflation concerns recently sparked a historic sell-off in bonds.

"Bond vol is anathema for stocks and we are seeing it real-time," the bank said in a note. "We remain Tactically Bullish, but we would not maximally net long given the elevated probability of a pullback led by Tech."

Rate-sensitive and cyclical areas of the market will likely continue to struggle, Torres said.

"Those areas have been essentially blocked from achieving further upside because they can't really run much higher when you have rates this elevated and inflation," he said. "So really, investors have been insulating themselves with tech and semiconductors."

Torres added that he believed the split between stocks looked unsustainable, and with the market's best performers likely encountering future challenges unless rates were to come down or if the Strait of Hormuz were to reopen, which would cool down oil prices.

"I expect that rates are a huge sentiment reverser," he said, speculating that a correction is possible in the near future.

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Walmart is starting to deliver restaurant meals with your grocery order

Customers walk in the parking lot of a Walmart store with plants on shelves outside of the main entrance.
Walmart has started asking some Spark delivery workers to deliver customers' restaurant orders.
  • Walmart is getting into the restaurant delivery game.
  • Some Spark delivery workers now field orders from in-store restaurants like McDonald's.
  • It's the latest expansion for Walmart's delivery operations.

Your next food delivery order might come to your door thanks to Walmart.

The big-box chain began asking its Spark delivery workers at some stores to deliver restaurant orders, according to messages sent to the workers. The orders involve picking up food at restaurants inside Walmart stores, including some McDonald's and Dunkin' locations.

Restaurant orders are a new frontier for Walmart's e-commerce business, which topped $150 billion in global sales for the first time last fiscal year.

One in-app message viewed by Business Insider indicated that the restaurant deliveries began last Monday. Another, sent via email to a Spark worker, said that some restaurant orders would be batched for delivery with orders of Walmart merchandise.

A Walmart spokesperson declined to comment, citing a quiet period ahead of the company's next earnings report on Thursday.

"You may start seeing restaurant delivery offers from participating restaurants located inside Walmart stores in your area, offering more ways to earn," the email reads.

The orders "may include items like meals, sides, or drinks," the message says.

Besides national chains like McDonald's and Dunkin', some Walmart stores are home to regional restaurants. California-based hot dog chain Wienerschnitzel, for example, said last year that it would open restaurants at several Walmart stores in the Western US.

Walmart has grown its Spark delivery network over the last several years. The company introduced the service in 2018. Spark uses Walmart's 4,600 US stores to fill orders.

The service focuses on same-day deliveries of fresh produce, electronics, and other Walmart merchandise. The retailer is trying to deliver those items faster — a demand that's increasing pressure on the store workers who pick items and pack the orders.

Spark workers also make deliveries for other retailers, such as Home Depot and Sur La Table.

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Monday, 18 May 2026

Waymo is erroneously carding riders and some say it's a new form of flattery

Waymo robotaxi
Waymo wants to ensure underage riders are not using its robotaxis, in some cases by contacting riders to confirm their age.
  • Getting carded at a bar is sometimes taken as a compliment to one's youthful appearance.
  • Some Waymo riders are getting age-checked and also taking it as a form of flattery.
  • The robotaxi company is cracking down on underage riders violating its terms of service.

Getting carded by a server is a classic form of flattery — an unintended way to let someone know they look younger than they are or just have a really effective skincare routine.

In 2026, it's all about getting age-checked by a Waymo.

In recent weeks, Waymo riders have reported receiving calls from a remote support agent during their trips, asking whether they're old enough to ride in the robotaxi. Some have posted their interactions on social media.

"We received a notification that there is a minor riding in the vehicle. Can I confirm, 'How old are you?'" a support agent can be heard saying in one TikTok video. The rider responded: "I'm 31!"

Waymo bars people under 18 from riding its robotaxis without adult supervision. In Phoenix, the company offers teen accounts for 14 to 17-year-olds. That hasn't stopped some parents from putting their underage kids inside a Waymo, using robotaxis as personal chauffeurs.

To crack down on violations, Waymo uses its in-cabin cameras to flag riders who could be breaking the rules. The company said on its website that it also uses AI and machine learning models, but said that it does not use facial recognition or biometric identification to identify the riders.

Waymo cabin
Waymo said it has interior cameras for safety, security, and maintenance.

The process is not perfect.

Riders who say they are well over 18 have shared on social media their curious experience of being carded by a Waymo. Some can't tell if it's a backhanded compliment.

"I got a @Waymo age verification call in the middle of my ride today," Seema Amble, a partner at Andreessen Horowitz, wrote on X. "Is this the new version of getting carded? Should I be flattered?"

One social media user who goes by the handle @clarahyee jumped at the opportunity to share her skincare routine with her followers after she was carded by a Waymo.

"Here's the skincare routine that made Waymo AND Uber think I'm a minor," she said in her video.

Waymo's age-verification process may have also flagged edge-case riders.

Danh Trang, a South Park Commons partner, wrote on X that he has achondroplasia — a genetic condition that affects bone growth and is the most common form of dwarfism. About 1 in 15,000 to 1 in 40,000 people are born with the condition, according to the Cleveland Clinic.

A Waymo flagged his ride.

"I'm 39. I have achondroplasia. I'm 4'2"," Trang said. "@Waymo, hope this makes it into a future model update."

Trang added to his X post that this is a "pretty typical achondroplasia experience" and that he mostly shared it because he "thought it was funny."

He did not respond to a request for comment from Business Insider.

Videos of carding moments shared online show that the verification process typically involves a rider support agent asking the rider for their age and confirming they're the account holder.

A Waymo spokesperson said the company will continue to refine its system and processes for accuracy over time.

"For the safety of our riders, we have policies in place to help us identify violations of our terms of service, including age eligibility," the spokesperson said. "At times, we may contact riders to verify they are aged 18 years or older — or 14-17 for authorized teen accounts in Phoenix."

Autonomous cars like Waymo haven't taken over the world, but they're already showing how frontier technology adds new quirks — and concerns — to modern life.

A camera attached to a Waymo
Waymo's fifth-generation platform has nearly 30 cameras attached to the vehicle.

In San Francisco, a robotaxi hub, riders might use Waymo like an office on wheels; women have given birth inside of Waymos; and DoorDash drivers can pick up a couple extra bucks if they close a Waymo door left ajar.

The cars have also given rise to new kinds of nuisances. There have been reported issues of constant honking at the depots where Waymos charge. In December 2025, a massive power outage in SF left Waymos stuck in the middle of intersections.

Advocacy groups like the Electronic Frontier Foundation have also raised concerns around privacy and surveillance since AVs have cameras inside and outside the vehicles.

"The sheer amount of visual and other information collected by a fleet of cars traveling down public streets conjures the threat of the possibility for peoples' movements to be tracked, aggregated, and retained by companies, law enforcement, or bad actors — including vendor employees," the EFF wrote in a blog.

Waymo said it protects riders' privacy but uses safeguards, such as interior cameras, to identify policy violations.

For those who get carded, it's a reminder: Yes, Waymo is watching you. But at least you look good.

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Pizza Hut's AI system caused 'cascading' problems and $100M in damages, franchisee alleges in new suit

A Pizza Hut logo appears on a smartphone in front of an illuminated AI chip.
Pizza Hut's AI system caused "cascading operational breakdowns and customer dissatisfaction," resulting in $100 million in damages, a franchisee alleged in a new lawsuit.
  • A Pizza Hut franchisee alleged in a lawsuit that the chain's AI system damaged its business.
  • The suit alleges that the system led to delays and cratering sales at over 100 restaurants.
  • The franchisee, Chaac Pizza Northeast, is seeking more than $100 million in damages.

A top Pizza Hut franchisee says the chain's rollout of an AI-powered delivery system turned once-speedy pizza orders into a cold, late-arriving mess — and cratered a business that had been outperforming nearly every other operator in the system.

In a lawsuit filed on May 6 in Texas Business Court, franchisee Chaac Pizza Northeast accused Pizza Hut of forcing stores to adopt Dragontail, a delivery-management platform that Pizza Hut described as using artificial intelligence to "optimize" food delivery, despite what the suit calls obvious incompatibilities with Chaac's business model.

Chaac, which operates about 111 Pizza Hut restaurants across New York, New Jersey, Maryland, Washington, DC, and Pennsylvania, alleges the system caused "cascading operational breakdowns and customer dissatisfaction" after it gave DoorDash drivers real-time visibility into kitchen workflows and order timing.

The franchisee says the fallout exceeded $100 million in lost business and enterprise value.

Before Dragontail's rollout, Chaac says more than 90% of its pizza deliveries arrived within 30 minutes, and the company consistently posted double-digit sales growth and guest-satisfaction scores above system averages. After Pizza Hut rolled out Dragontail in 2024, the franchisee says delivery performance sharply deteriorated.

The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.

Instead of immediately leaving with a completed order, the suit claims drivers waited "up to fifteen (15) minutes" for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.

The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.

"With the intention to improve efficiency and service to the customer, Dragontail did the exact opposite," the suit says. "It caused significant delays and pummeled consumer satisfaction."

Chaac alleges Pizza Hut failed to adequately train operators on the system, refused requests for support, and ignored worsening delivery metrics after sales began plunging in key markets. In New York City, the franchisee says year-over-year sales growth swung from positive 10.19% to negative 9.78% after the rollout.

The lawsuit argues Pizza Hut breached its franchise agreement by mandating continued use of the software while failing to exercise "reasonable business judgment" or modify the system to accommodate Chaac's reliance on DoorDash drivers.

Chaac is seeking more than $100 million in damages, plus attorneys' fees and other relief.

In a statement emailed to Business Insider, a Pizza Hut spokesperson said the company was reviewing the lawsuit's claims and would respond "through the appropriate legal channels” but declined to comment further.

Representatives for DoorDash and attorneys for Chaac did not immediately respond to requests for comment from Business Insider.

The lawsuit lands as Pizza Hut faces broader pressure across its US business. The chain's parent company, Yum! Brands, said last year it was exploring strategic options for the struggling brand — including a possible sale — after Pizza Hut posted multiple consecutive quarters of declining same-store sales.

In a February earnings call, Yum! Brands announced plans to shutter 250 Pizza Hut locations in the US in the first half of the year.

Executives have said the brand has struggled to compete in an increasingly crowded market, where rivals such as Domino's Pizza and Little Caesars have leaned heavily into low-cost deals and delivery partnerships.

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