Monday, 27 July 2020

Twitter contractors reportedly spied on the accounts of Beyoncé and other celebrities by creating fake help desk tickets (TWTR)

  • Twitter contractors in charge of monitoring account security and fraud improperly accessed data from the accounts of celebrities, including Beyoncé, Bloomberg reported Monday.
  • Former employees said Twitter's internal controls were so lax that contractors were able to see users' phone numbers, email addresses, and approximate locations by creating fake help desk requests, according to Bloomberg.
  • Twitter's security practices have come under intense scrutiny following a major hack of 130 prominent people and companies including Barack Obama, Joe Biden, Jeff Bezos, Elon Musk, Kanye West, Apple and Uber.
  • More than 1,000 employees and contractors had access to the internal tool at the core of the hack.
  • Visit Business Insider's homepage for more stories.

Twitter's lax internal policies allowed members of its security team to access the personal information of celebrity users, including Beyoncé, without their permission, Bloomberg reported Monday.

The security team, which is made up of 1,500 employees and contractors, has internal tools that allow it to see users' phone numbers, email addresses, and approximate location data in order to monitor accounts for fraud and content violations, the report said.

See the rest of the story at Business Insider

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SEE ALSO: Biden's campaign reportedly told staffers to delete TikTok from their personal and work phones citing security and privacy concerns



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